Following the Supreme Court’s landmark ruling in August 2025 (Johnson v FirstRand Bank), it’s now clear that while commission arrangements in car finance are generally legal, exceptionally high commissions that weren’t properly disclosed can create an “unfair relationship” under the Consumer Credit Act 1974. If you paid significantly more than you should have due to an unfairly large commission, you may be entitled to compensation. Allegiant Finance Services can help you explore if you have a potential unfair commission claim.
What Are Unfairly Large Commission Arrangements?
Unfairly large commission arrangements occur when the commission paid to car dealers or brokers is exceptionally high relative to your loan amount or total finance charges, and this wasn’t properly disclosed to you. The Supreme Court ruling established that very high commissions can indicate unfairness, particularly when they represent:
- A significant portion of your loan advance (the Johnson case involved over 25% of the loan amount)
- A substantial percentage of your total credit charges (in Johnson’s case, 55% of the total charge for credit)
- Amounts that weren’t transparently disclosed or were hidden in complex documentation
Unlike previous legal arguments about fiduciary duties or “secret bribes,” the focus is now squarely on whether the size and disclosure of the commission created an unfair relationship between you and your lender.
Why Might You Have an Unfair Commission Claim?
The Supreme Court’s ruling in Johnson v FirstRand Bank provides clear guidance on when commission arrangements can be unfair under section 140A of the Consumer Credit Act. Key factors that could support a claim include:
- Exceptionally High Commission Payments: Where the commission represents a very large portion of your loan or credit charges
- Inadequate Disclosure: The size and impact of the commission wasn’t clearly explained to you
- Misleading Documentation: Information provided to you was confusing or didn’t properly reflect the commercial relationships involved
- Lack of Financial Sophistication: You weren’t in a position to fully understand the implications of the commission arrangement
- Hidden Commercial Ties: The relationship between your lender and dealer/broker wasn’t properly disclosed
The Supreme Court emphasised that these factors must be considered together on a case-by-case basis. Not every commission payment will be caught, but where commissions are particularly large and poorly disclosed, an unfair relationship may exist.
What the Supreme Court Ruling Means for Your Claim
The August 2025 Supreme Court decision provides crucial clarity about unfairly large commission claims:
What Changed:
- Claims based on fiduciary duties or “secret bribes” are no longer viable
- The focus is now entirely on whether an “unfair relationship” exists under Consumer Credit Act section 140A
- Very high, undisclosed commissions are a “powerful indication” of unfairness
What This Means for You:
- If you paid exceptionally high commissions that weren’t properly disclosed, you may be entitled to compensation
- Successful claims typically result in repayment of the unfair commission plus commercial interest rates
- Each case depends on its specific facts, particularly the size of commission and quality of disclosure
Compensation Available: Where an unfair relationship is established, the typical remedy is repayment of the excessive commission with interest, as awarded in the Johnson case.
How Do Unfair Commission Claims Work?
Following the Supreme Court ruling, these claims are assessed under the “unfair relationship” test in section 140A of the Consumer Credit Act. This involves examining:
- The size of the commission relative to your loan and total charges
- How the commission was disclosed (or not disclosed) to you
- Your understanding of the arrangement at the time
- The overall fairness of the relationship between you and your lender
Unlike previous commission claims that focused on the broker’s discretion to set rates, unfairly large commission claims centre on whether you were treated fairly given the size of the payments involved and the information you received.
Allegiant’s Expertise in Unfair Commission Claims
At Allegiant Finance Services, we have extensive experience with motor finance commission claims and understand the new legal framework established by the Supreme Court ruling. Our expertise includes:
- Case Assessment: We can evaluate whether your commission arrangements may have created an unfair relationship under the Johnson precedent
- Evidence Gathering: We understand exactly what documentation and information is needed to build a strong case under section 140A
- Expert Representation: Our team understands how to present unfair relationship arguments effectively to lenders and the Financial Ombudsman Service
- Proven Track Record: We have secured over £108 million in compensation – £87 million in cash, £21 million in debt deductions, since 2013
Our services include:
- Agreement Analysis: Detailed review of your finance documents to identify potentially unfair commission arrangements
- Commission Assessment: Evaluation of whether commission levels meet the threshold established in the Johnson case
- Disclosure Review: Analysis of what you were told versus what you should have been told about commission arrangements
- Claim Preparation: Professional presentation of your case using the legal framework established by the Supreme Court
- Ongoing Management: Full handling of your claim through to resolution, including escalation to the Financial Ombudsman Service if necessary
What Makes a Commission “Unfair”?
Based on the Supreme Court ruling, commissions may be considered unfairly large when they:
- Represent a significant percentage of your loan amount (the Johnson case involved over 25%)
- Form a substantial portion of your total credit charges (55% in the Johnson case) • Were not clearly and transparently disclosed to you
- Create a situation where you effectively paid far more than necessary for your finance
The Supreme Court emphasised that very high commissions are a “powerful indication” of unfairness, particularly when combined with poor disclosure practices.
Your Options for Unfair Commission Claims
If you believe you may have been affected by unfairly large commission arrangements, you have several options:
- Professional Representation: Work with experienced specialists like Allegiant who understand the complex legal framework and can build strong cases under the Johnson precedent
- Direct Complaint: Submit a complaint directly to your lender.
- Wait for FCA Scheme: The Financial Conduct Authority is consulting on a compensation scheme, but this won’t begin until 2026 and details remain unclear
Given the complexity of the “unfair relationship” test and the expertise required to present these cases effectively, many customers benefit from professional representation by specialists who understand exactly how to apply the Supreme Court’s guidance to individual cases.
Taking Action on Your Unfair Commission Claim
The Supreme Court ruling has established clear legal principles, but each case depends on its specific facts. If you took out car finance and suspect you may have paid unfairly large commissions that weren’t properly disclosed, it’s worth exploring your options.
We can help you understand if your case meets the criteria established by the Supreme Court and guide you through the process of seeking compensation.
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Our no-win, no-fee service means you can pursue your claim with confidence, you only pay a fee if your claim is successful. If unsuccessful, there is no charge. Fees range from 18-36% Incl. Vat, see fees page for details.
Disclaimer: This page provides general information about unfairly large car finance commission claims based on the Supreme Court ruling in Johnson v FirstRand Bank (August 2025). It does not constitute financial or legal advice. The outcome of any claim is subject to the specific circumstances of your case and the decisions of lenders, the Financial Ombudsman Service, or the courts. Each case will be assessed on its individual facts under section 140A of the Consumer Credit Act 1974. Allegiant Finance Services Limited is authorised and regulated by the Financial Conduct Authority.
Frequently Asked Questions
Are car finance claims real? / Are these car finance claims legit?
Absolutely. In fact, they’re grounded in solid legal precedent. In October 2024, the Court of Appeal ruled that dealers and brokers must disclose motor-finance commissions; failing to do so meant many borrowers paid inflated rates. The Supreme Court then heard appeals (Close Brothers and FirstRand/MotoNovo) in April 2025, with a final judgment due in July 2025.
How do car finance claims work?
Car finance claims can be pursued either on your own or via a claims management company (CMC) or regulated law firm. Both routes follow the same FCA and Ombudsman processes, but the level of support differs
DIY (Do It Yourself)
Gather Every Document: Locate your finance agreement, APR schedules, purchase invoices, application forms and any broker/dealer communications.
Submit a Formal Complaint to Your Lender/Broker: Write a clear letter referencing hidden or “discretionary” commission and how it likely inflated your rate. Under normal FCA rules, lenders have eight weeks to issue a “final response,” but these timelines are currently on hold until the Supreme Court judgment in July 2025. Nevertheless, lodging a complaint now preserves your complaint date.
Wait for Final Response / Escalate: Once the Supreme Court rules, lenders must resume handling. If you’re unhappy with their final response (or they miss the eight-week deadline), you escalate to the Financial Ombudsman Service (FOS). The FOS typically resolves straightforward cases in 3–9 months.
Receive Redress: If successful, your lender pays the difference between what you actually paid and what you should have paid, plus interest on those overpayments.
Using a CMC or Law Firm
Initial Eligibility Check: The specialist (CMC or solicitor) first verifies whether your finance deal (PCP or HP signed between April 2007 and January 2021) likely involved an undisclosed commission. This quick screening often takes just a few minutes of basic details.
Paperwork Gathering & Review: Instead of you chasing every invoice or APR sheet, the CMC or law firm requests those documents on your behalf. They know exactly which forms lenders require – saving you time and ensuring nothing is overlooked.
Complaint Drafting & Submission: Experts draft a robust complaint letter that cites FCA regulations and relevant case law. They submit it to the lender (or broker) and track responses in real time. If the lender drags its feet, the CMC/law firm can escalate at the eight-week mark on your behalf.
Ombudsman Escalation (If Needed): Should the lender’s final response be unsatisfactory, the CMC or solicitor compiles all evidence and files the case with the FOS – often framing arguments in tighter legal language to strengthen your position.
Negotiation & Settlement: Once liability is acknowledged – either directly or via the FOS – the specialist negotiates the redress calculation (overpayment interest, lost credit benefit, etc.).
How long do car finance claims take?
Timelines hinge entirely on the Supreme Court’s July 2025 decision and the FCA’s subsequent instructions:
Supreme Court Judgment (July 2025): The Court is set to publish its ruling by late July 2025. Until then, lenders must pause all commission-related complaints.
FCA Announcement (Within 6 Weeks of Ruling): Once the judgment appears, the FCA has pledged to outline (by approximately late August 2025) what the next steps will be. We expect claims to start paying out later in 2025.
What is the best car finance claims company?
“Best” depends on three non-negotiable criteria—regulation, fees and track record—whether you pick a CMC or a law firm:
Regulatory Oversight (FCA or SRA):
It is essential to ensure your professional representative is authorised to represent you under a relevant regulator.
Claims Management Companies (CMCs) are regulated by the FCA under the Financial Services and Markets Act.
Law Firms handling these claims are regulated by the Solicitors Regulation Authority (SRA).
Fee Structure & Transparency:
No Win, No Fee: Both top CMCs and law firms typically operate on a no win–no fee basis, but the percentage they charge can vary (often 25–35 percent of your redress). Always request their full fee schedule in writing. Look out for hidden extra costs (e.g., VAT, “file handling” fees, or unscheduled disbursements). Here at Allegiant, our prices are clearly stated to include VAT. We have no hidden charges.
Lawyers vs CMC Fees: In some cases, SRA-regulated firms charge slightly higher percentages than CMCs.
Demonstrable Success & Client Feedback
Track Record: The best providers (CMCs or law firms) publish anonymised case studies or statistics demonstrating their experience. Allegiant has claimed over £80 million across all claim types.
Independent Reviews: Check Trustpilot, Which? or MoneySavingExpert forums. Beware of five-star packed reviews—look instead for detailed, balanced feedback. High-volume CMCs sometimes trade on aggressive marketing; top law firms usually have steadier, quality-based reputations. Allegiant has an excellent Trustpilot rating Our reviews are not manipulated. Be aware of providers that ask customers to write a 5* review based on a “great” phone call only(!). Look for results based reviews.
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Go nowOur Car Finance Claims Process
Step 1
We'll locate and review your car finance agreements
Step 2
We'll spot and lender failings, and hold them to account
Step 3
We'll review the lenders offer, or escalate as necessary
Step 4
Where eligible, we will ensure you are re-united with your cash